Position Summary:

The Group Coordinator plays a key role in ensuring the successful planning and execution of group events, meetings, and conferences at Little Ocmulgee State Park & Lodge. This position serves as the main point of contact between clients, sales, and operations teams, coordinating all event details to provide a seamless experience for guests. The ideal candidate will be highly organized, detail-oriented, and customer-focused, with a strong ability to manage multiple events simultaneously.

Key Responsibilities:

• Coordinate and execute all aspects of group bookings, meetings, and special events from confirmation through completion.
• Create and distribute Banquet Event Orders (BEOs) and event resumes to ensure all departments are informed of group details and requirements.
• Set up and prepare meeting spaces, ensuring proper layout, cleanliness, and equipment setup based on event specifications.
• Serve as the on-site contact for groups during their stay, ensuring guest satisfaction and responding promptly to requests or issues.
• Communicate effectively with Food & Beverage, Housekeeping, Maintenance, and Front Desk teams to ensure flawless event execution.
• Post and verify daily group charges, including room, food, beverage, and rental fees, ensuring accuracy and timeliness in the property management system.
• Maintain accurate group files, records, and billing information.
• Assist in the preparation of event proposals, contracts, and rooming lists as needed.
• Conduct pre- and post-event meetings with clients to review event details, billing, and feedback.
• Support the Sales Manager with administrative tasks, reports, and other duties as assigned.

Qualifications:

• High school diploma or equivalent required; associate or bachelor’s degree in hospitality management or related field preferred.
• Minimum 1–2 years of experience in event coordination, hospitality, or hotel operations.
• Strong organizational and multitasking skills with a keen eye for detail.
• Excellent written and verbal communication abilities.
• Proficient in Microsoft Office Suite; experience with hotel property management systems preferred.
• Ability to work flexible hours, including evenings, weekends, and holidays as required by event schedules.
• Strong customer service orientation and ability to work collaboratively with multiple departments.

Physical Requirements:

• Ability to stand and walk for extended periods.
• Ability to lift up to 25 pounds when setting up meeting spaces or moving equipment.